Please read these legal disclaimers and disclosures carefully before utilizing CareClix services. This information outlines the scope of telehealth services, clinical boundaries, and regulatory compliance standards.
1. Definitions & General Terms
Definitions for CareClix Services, LLC, Provider, CareClix Network, PA, Client, Patient, and Affiliate. CareClix Services, LLC provides telehealth technology and administrative support but does not practice medicine.
2. General Disclaimer
CareClix Services, LLC provides technology and support but does not provide medical care. Clinical services are provided by licensed professionals. We are not a substitute for primary care, insurance, or emergency services.
3. Medical Disclaimer / Health Information Disclaimer
Content is for informational purposes only and not medical advice. No guaranteed outcomes. Prescriptions are at the provider’s discretion. Do not use for emergencies.
4. Doctor–Patient Relationship
A relationship is established only when a licensed professional provides a consultation. Use of the website or technology alone does not establish a relationship.
Affiliates and partners are independent contractors, not employees or medical representatives. They cannot provide medical advice or alter service terms.
6. FTC & Advertising Compliance
Partners must comply with FTC and advertising laws. Compensation must be disclosed. Marketing statements must be truthful and use only approved materials.
7. Testimonials & User Feedback
Testimonials reflect individual experiences; results vary. Compensation for testimonials is disclosed.
8. Third-Party Content & Links
References to third-party products or links are not endorsements. We are not responsible for third-party content or performance.
9. State & Regulatory Restrictions
Some services are unavailable in certain states due to regulations. We comply with federal and state laws governing telehealth and licensure.
10. Privacy & Data Protection
We are committed to data security and handle PHI in accordance with HIPAA and Business Associate Agreements. Providers remain responsible for their Covered Entity obligations.
11. No Warranties & Limitation of Liability
Services are provided "as is." We make no warranties of merchantability or fitness. Liability for indirect or consequential damages is limited to the extent permitted by law.
12. Subscription, Billing & Cancellation Policy
Fees, billing, and cancellation terms are governed by the client agreement. Fees for services already provided are generally non-refundable.
13. Patient Safety and Fair Care Council
The PSFCC monitors quality and safety under clinical leadership. Feedback can be submitted through the message center or support.
14. Modification of Terms
Disclaimers may be updated to reflect changes in services or law. Updates become effective when posted.
15. Governing Law & Dispute Resolution
Terms are governed by Florida law unless otherwise provided in a written agreement. Disputes are handled in accordance with the client agreement.
16. Telehealth Informed Consent
Telehealth is voluntary and has limitations. Patients have the right to request in-person care. Consent can be withdrawn at any time.